Add support for new models to a mobile device hardware testing solution using a tool provided by the solution provider.
Test new models to ensure support has been setup correctly.
Record progress in workflow management system.
Create detailed problem reports in ticketing system when issues are found.
Troubleshoot any issues that arise when adding support for new models.
Support use of a mobile hardware testing solution in a factory environment. Experience in a factory production environment is an asset.
Collaborate with key stakeholders, support staff and engineers to document requirements, identify and isolate issues and implement effective solutions.
Stay current on new concepts, technologies and practices and evaluate appropriate ones to meet the required project needs
Performance issue identification, debug, optimize and maintain our existing applications, for efficient resolution within established delivery times Continue Reading →